AIGen
Logistics & e-commerce automation
From order to doorstep, without the copy-paste.
We connect your marketplaces, website, stock, couriers and accounts into one flow, with an AI agent that keeps customers updated. Built for Malaysian sellers, warehouses and distributors.
The daily problems we remove.
Orders typed by hand
Orders from Shopee, Lazada, TikTok Shop and WhatsApp keyed in one by one, with mistakes.
Stock out of sync
An item sells out on one platform and keeps selling on another.
Courier booking, one at a time
Labels, pickups and tracking numbers copied between tabs every afternoon.
“Where’s my parcel?”
Dozens of the same WhatsApp messages every day, answered manually.
Accounts always behind
Sales and fees reconciled at month-end instead of every day.
No clear picture
Nobody knows today’s sales, margins or late shipments without a spreadsheet.
One order, handled end to end.
Order in
From any marketplace, your website or a WhatsApp chat with the AI agent.
Stock & courier
Stock updated everywhere, courier booked and label ready for packing.
Customer updated
Tracking link and delivery updates on WhatsApp, in their language.
Books & reports
Sale posted to your accounts, with a daily summary of orders and issues.
Works with the platforms you sell on.
We connect through each platform’s official API or partner tools. Access differs by platform and account type, and we confirm exactly what’s possible for your accounts in the free consultation.
- Multi-platform order and stock sync
- Bulk courier booking and label printing
- Low-stock and late-shipment alerts on WhatsApp
- WhatsApp AI agent for order status and FAQs
- Returns and refunds tracked in one place
- Daily sales and margin dashboard
- Invoice data ready for LHDN e-Invoicing
From RM 6,000 · fixed quote after a free review
About logistics & e-commerce automation
Is this a logistics software we have to switch to?
No. We connect what you already use and fill the gaps with automations. If you have outgrown spreadsheets, we can also build a simple order and stock system around your process.
How many orders a day does it handle?
From a few dozen to several thousand. We design and test for your volume and your busiest sale days.
What if a marketplace changes its system?
Platforms do change. Every flow is monitored, and fixes are included in the care plan so your orders keep moving.
How long does setup take?
A typical first version takes three to six weeks, depending on how many platforms and couriers we connect.
Show us how an order moves today.
A short call and a look at your current process is enough for us to show you what can be automated, and what it would save.