AIGen
AI agents that answer, book and sell, around the clock.
Your customers get a correct, friendly reply in seconds on WhatsApp, your website or the phone, in BM, English or 中文. When a person is needed, the agent hands over with the whole story.
Wherever your customers and team ask questions.
WhatsApp AI Agent
Runs on the official WhatsApp Business Platform, so your number stays yours and your business stays within WhatsApp’s rules.
- Answers product, price and stock questions from your own list
- Takes orders and sends FPX payment links
- Books appointments and sends reminders
- Understands voice notes and photos of receipts
Website Chat Agent
A helpful assistant on your website (like AIKO on this one) that knows your services, prices and policies.
- Guides visitors to the right product or service
- Collects leads straight into your CRM or Google Sheets
- Books consultations into your calendar
- Speaks your brand’s tone, in three languages
AI Voice Agent
Answers the phone when your team can’t: after hours, lunch breaks and busy mornings.
- Answers common questions in a natural voice
- Books, reschedules and confirms appointments
- Calls customers to confirm orders or bookings
- Sends a call summary to your team on WhatsApp
Staff Knowledge Assistant
Your SOPs, HR policies, product sheets and price lists, answerable in one chat for your team only.
- New staff get answers without interrupting seniors
- Answers quote the exact document they came from
- Access by department, with nothing public
- Can run fully offline on your own server
More than chat. It gets things done.
An agent is connected to your real tools, so it doesn’t just talk about an order. It creates the order.
- Answer FAQs from your own information
- Quote prices from your price list
- Check stock and delivery fees
- Create orders and invoices
- Send payment links (FPX, cards)
- Book into Google Calendar
- Save leads to your CRM or Sheets
- Follow up after 1, 3 and 7 days
- Collect reviews after delivery
- Hand over to a human, with context
You stay in control of what it says.
A business agent should be helpful and predictable. These guardrails are built into every agent we launch.
Approved knowledge only
It answers from the information you give it and says “let me check with the team” when it doesn’t know.
Human hand-over
Complaints, refunds, VIPs, or any topic you choose go straight to a person.
Every chat reviewable
See conversations, correct answers, and the agent improves from your corrections.
PDPA-minded
Only the data it needs, stored securely, and never used to train public AI models.
Live in two to six weeks.
Connect
We link your WhatsApp number, website, calendar, product list and CRM.
Teach
We turn your FAQs, prices and policies into the agent’s knowledge, in your tone.
Test with you
You try to break it. We fix every wrong answer before any customer sees it.
Launch & improve
We watch the first weeks, review chats with you and keep it sharp.
Clear pricing, fixed quotes.
Your final quote depends on channels, languages and the systems we connect. You get it in writing before we start.
| Agent | Setup from | Monthly from | Typical time |
|---|---|---|---|
| Website Chat Agent | RM 2,500 | RM 150 | 2–3 weeks |
| WhatsApp AI Agent | RM 4,800 | RM 300 | 3–5 weeks |
| AI Voice Agent | RM 8,000 | Usage-based | 4–6 weeks |
| Staff Knowledge Assistant | Custom quote | Custom quote | 3–6 weeks |
Monthly fees cover hosting, monitoring and AI usage within a fair limit. WhatsApp’s own messaging fees from Meta are passed on at cost.
About AI agents
Do I need the WhatsApp Business app or the API?
For an AI agent you need the official WhatsApp Business Platform (the API). We set it up for your existing number or a new one, and your team can still reply from a shared inbox. The free WhatsApp Business app can’t be safely connected to an AI.
Will it replace my staff?
It replaces the repetitive part of their day: the same twenty questions, price checks and booking back-and-forth. Your people handle the conversations that need judgement, and they get to them faster.
Which languages does it speak?
Bahasa Melayu, English and Chinese, including the everyday mix Malaysians actually type. It replies in the customer’s language automatically.
What if it gives a wrong answer?
It only answers from information you approve, and hands over when unsure. You can review every conversation and correct answers, and the fix applies immediately.
Which AI does it use?
We choose the model for the job, from providers such as Google, OpenAI and Anthropic, and can switch without changing anything for you. For sensitive data we can run a private model on your own server.
See an agent answer your own customers’ questions.
Send us ten real questions your team gets every week. We will show you how an agent would answer them.